by Greg
PowerPhone Instructor George Kurzenknabe taught dispatchers from across Massachusetts how to “think on their feet” when it comes to handling domestic violence calls...
by Greg
Tucson, Arizona police turned the city upside down looking for a kidnapped 5th grader thanks to witnesses who called 9-1-1 to report the abduction.
by Greg
Several states are now debating whether 9-1-1 calls should be treated as public records that can be released to the media.