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Colorado State Patrol Investigates Delayed Response
9-1-1 in the News, Calls, News | Sarah | December 22, 2009 at 12:38 pm
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Three Colorado State Patrol communications officers have been placed on paid leave while authorities investigate a nine-minute delay in sending a trooper to a crash last week on Interstate 25.
The first crash was followed about 13 minutes later by another one in which a woman was killed and a passenger severely injured in a rollover.
Preliminary results of the investigation into the delay found at least one dispatcher was distracted “watching a Christmas movie,” state patrol Chief Jim Wolfinbarger told reporters at a news conference Monday afternoon.
Tags: 9-1-1 calls, mistakes



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