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Dispatcher Helps Revive Child
Calls, Community | Sarah | January 7, 2010 at 9:42 am
PowerPhone training classes, teach dispatcher’s how to handle tough calls such as these.
A fire-rescue dispatcher helped an Orlando family avert a Christmas Day tragedy when he provided them with life-saving directions to revive a toddler pulled from a swimming pool.
“You never want to get those kinds of calls, any [calls] involving a child, especially on Christmas,” said Scott Anderson, 26, the 911 operator for the Orange County Fire Rescue Department who calmed the toddler’s family as paramedics raced to the home on Dominguin Street in Sun Haven Estates. “It very easily could have had a very different ending.”
The child, identified as 2-year-old Ranisha Frias, was discovered in the pool about 1 p.m. by her 7-year-old brother, said Cpl. Susan Soto, spokeswoman for the Orange County Sheriff’s Office, which also responded.
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Kudos to the dispatcher who calmly and effectively saved this child’s life, and a family from tragedy. That is one Christmas gift that will never be forgotten.