http://9-1-1.com/wordpress/2010/01/18/when-things-dont-go-right/ Your source for the latest in Emergency Communications Fri, 23 Mar 2012 20:53:39 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://9-1-1.com/wordpress/2010/01/18/when-things-dont-go-right/comment-page-1/#comment-88 Sarah Mon, 18 Jan 2010 15:41:56 +0000 http://9-1-1.com/wordpress/?p=1699#comment-88 Jerry- What an interesting and insightful post! The tragedy that occurred to this mother in 2007, most certainly could have been avoided. Unfortunately, it often takes tragedies such as these for society to recognize the need for a change. As dispatchers, we can never underestimate the importance of the question, “How can I improve?” By constantly questioning our abilities, and challenging our reactions to each scenario; call handling, can and will, improve with each life-threatening emergency. Jerry- What an interesting and insightful post! The tragedy that occurred to this mother in 2007, most certainly could have been avoided. Unfortunately, it often takes tragedies such as these for society to recognize the need for a change. As dispatchers, we can never underestimate the importance of the question, “How can I improve?” By constantly questioning our abilities, and challenging our reactions to each scenario; call handling, can and will, improve with each life-threatening emergency.

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