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PowerPhone Training Doesn’t Cost… It Pays!
9-1-1 in the Classroom, Calls, Classroom, Community, Job, Training | Sarah | January 29, 2010 at 8:51 am
We received this note of thanks from Danielle, a recent graduate of our Suicide Intervention training held in Novi, MI…
“… I just wanted to let you know the tactics I learned in my 911 training class paid off. I had a man call in who didn’t want to live anymore. He wouldn’t tell us where he was but I was able to get him to talk about things he liked… He had his 12 year-old daughter with him and I talked him into letting me speak to her. As she didn’t know the address (she didn’t live there) I had her read me the license plate from her father’s car. We ran the plate and dispatched officers who were able to prevent the man from harming himself or others. I want you to know that the crisis communications training I received truly helped me that night. I just wanted to say thank you for helping me save a little girl’s daddy.”
Congratulations Danielle and thanks for sharing your story with us! We’re proud of our reputation and even more proud of the professionalism of PowerPhone graduates such as yourself. You have proved once again that emergency dispatchers are the first person on the scene of any crime, fire or medical emergency. Your actions can and do save lives!
Tags: Training
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