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PowerPhone EMD training profiled in Illinois
9-1-1 in the Classroom, Training | Greg | May 6, 2010 at 12:37 pm
PowerPhone’s Emergency Medical Dispatch (EMD) training is helping Franklin County E9-1-1 in Illinois achieve its goal of more consistent call handling.
WSIL-TV recently covered an EMD program conducted by PowerPhone’s John Brunelli for Franklin County. In the news story, John and Franklin County E9-1-1 Director Rick Basso explain the role that PowerPhone’s EMD Training and Total Response® Computer Aided Call Handling system will play in helping Franklin County — by providing tools that will help their telecommunicators operate more efficiently. The clip also features a look at PowerPhone’s new EMD cardsets.
Video clip courtesy of WSIL-TV:
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