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Berks County Heroes: 911 Dispatch
9-1-1 in the News, Profiles | Greg | May 20, 2010 at 7:57 am
Maida Orama, a Berks County (Pennsylvania) Dispatcher and PowerPhone graduate, is being honored by the American Red Cross for her help in answering one call in particular.
It was a call from a child and one she said she’ll never forget.
“Right away,” said Orama, “I heard a child on the phone. His voice sounded panicky, sounded scared.”
The call was coming from an 8-year-old child.
“His mom wasn’t feeling well,” said Orama. “She’s saying she can’t see was the first thing I believe he started to say to me.”
Video courtesy of WFMZ-TV:
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