An Austin, Texas dispatcher is being hailed for his role in helping residents escape a massive apartment fire. Fire investigators are still trying to figure out what started the fire at the Bainbridge Apartments Sunday. The fire left more than 40 people displaced and caused a million dollars in damage. Investigators are still talking to piece together what happened....

Investigators in California are trying to track down a man who’s making bogus 911 calls that feature special effects, like gunshots, and dramatic screaming.

(AP) – An iPhone application helped a Dallas man, while visiting relatives hundreds of miles away in suburban Hartford, Conn., watch as two burglars broke into his home.

PowerPhone, Inc. a leading provider of emergency communications training and technology solutions announced today that the United States Patent and Trademark Office has awarded the company patent number 7,764,769 entitled “Integrated Call Handler and E-Mail Systems and Methods.”

If you couldn’t reach 911 in an emergency, what would you do? Call a neighbor? Scream for help? Post a plea for assistance on Facebook? According to an American Red Cross study on emergency situations, 20% said they would reach out for help through e-mail and social networks, such as Facebook and Twitter. The survey of 1,058 U.S. adults ages 18 and over was conducted...

An elderly Austin, Texas man stung more than 500 times in a bee swarm remains in critical, but stable, condition as authorities released the transcript of a passerby’s frantic 911 call.

DETROIT, Aug. 10 (UPI) — Detroit officials say they won’t release 911 records in the shooting death of a city police officer because the records could taint potential jurors. The Detroit News reports the city’s assistant corporation counsel, Ellen Ha, said releasing the information could cause “widespread publicity” and taint a jury pool. Officer...