The state’s emergency services director, Bruce Cheney, envisions the day when New Hampshire’s 911 service will catch up with today’s cellular technology and accept text messages, photos, video, and e-mails about crimes and other emergencies.

Police in Laval, Que., are investigating a woman’s claim that a 911 operator refused to send police to help get her baby out of a locked car in the extreme heat. The mother accidentally locked her keys and her 15-month-old son in her car after picking him up from daycare Monday afternoon. The woman was worried about the potential effects of the scorching heat...

Results of an investigation released today determined staff at Calgary’s Public Safety Communications centre mishandled two recent 911 calls but handled two others properly.

A Tucson Police civilian 911 operator is free to tell a remarkable story now — a year after her steady nerves helped police rescue a woman from a sexual assault in progress.

An single keystroke error by an Allegheny County (Pennsylvania) 911 dispatcher sent paramedics to a wrong address and a baby died at the correct address.

A man in the Florida Keys summoned 911 early Sunday after he was struck by a water buffalo while sleeping in a reclining chair, the Sun-Sentinel reports.

An Ohio woman spent three days in jail after drunkenly dialing 911 repeatedly and asking the operators to find her a husband. “Get me that husband,” singleton Audrey Scott said to the confused dispatcher. “You are calling 911 to get a husband? Do you know you can get arrested for dialing 911?” the dispatcher asked, after Scott insisted she needed...