Author Archive

  • Rapper inundates police with emergency calls
    A rapper is tying up police emergency lines by bombarding a UK police department with nuisance calls. He dials 999 before rapping to operators at Greater Manchester Police – who are required to treat each call as a potential emergency call until they can be sure otherwise. Despite officers blocking more than 60 SIM cards, the man has plagued them since January...
    by Jerry at June 25th, 2010 at 08:06 am
  • Ambulance service under fire over woman’s death
    A UK ambulance service recently recieved adverse publicity following the death of a woman who fell 12 feet after their computerized call priority system failed to prioritize the call correctly. The prioritization system, which originates here in the U.S.A. was, it is claimed, not able to identify the woman’s situation as life-threatening. An investigation by a Sunday...
    by Jerry at March 25th, 2010 at 09:03 am
  • Paramedic jailed over 30-stone man death
    In the U.K. a paramedic has recently been jailed for 12 months after lying about why he did not try to resuscitate a 30-stone man. The paramedic, Karl Harris, 45, told jurors it was “physically impossible” to help 59-year-old Barry Baker after he collapsed at home in Brighton, East Sussex. Prosecutors allege Mr Harris told his colleague Ben Stokes not to bother...
    by Jerry at March 5th, 2010 at 08:03 am
  • The Needle with Wireless Haystacks
    The age old dispatch problem of locating callers was the focus of an article that recently appeared on the website Fierce Wireless on January 25th. A company called WirelessWERX has developed an in building location system using bluetooth enabled mobile devices. The full Firece Wireless article can be found here, but the quest for automated location systems raises some...
    by Jerry at January 26th, 2010 at 11:01 am
  • The Dangers of Sitting
    The dispatcher’s behind may be a health hazard to public safety. No, this isn’t a disparaging remark aimed at the intellectual abilities of dispatchers across the nation, I’m talking about THE dispatcher’s behind, the collection of tissue that is right now probably nestled between your pelvic bone and a chair. Actually, it isn’t really your...
    by Jerry at January 22nd, 2010 at 04:01 pm
  • The Last Mile
    As aid begins to flow in Haiti there has been interest in the ability of social network systems to remain operational,to some degree, while the more traditional networks have failed in the devastation. Besides services like Twitter, and to a certain extent SMS, allowed brief messages in and out, use of  Skype has also been evident particularly by news outlets. The ability...
    by Jerry at January 19th, 2010 at 10:01 am
  • When Things Don’t Go Right
    Earlier this month, Jeff Rosen, an NBC “Today Show” reporter, discussed his findings after conducting a three-month long investigation, involving what NBC dubbed as “a dangerous flaw” in America’s 911 dispatcher training system. PowerPhone’s Director of Technical Development, Jerry Turk, comments on the backlash from the report, and reiterates...
    by Jerry at January 18th, 2010 at 09:01 am