Archive for the ‘9-1-1 in the Classroom’

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    Don’t Wing It
    One of the core differentiators for PowerPhone is the quality of our instructional staff. We employ some of the top subject matter experts in the business. Many have worked both sides of the radio and bring a unique perspective to the vital role of the dispatcher in the emergency response chain. But we’ve never stopped at just employing smart people. All PowerPhone trainers...
    by Chris at August 5th, 2010 at 07:08 am
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    Virginia Awards PowerPhone Statewide 911 Dispatch Training Contract
    The State of Virginia, led by the cities of Chesapeake and Suffolk, has awarded a grant that allows call takers and dispatchers of Virginia’s PSAPs to attend 911 related training beneficial to their job functions.
    by Greg at July 26th, 2010 at 08:07 pm
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    PowerPhone training gets high praise
    The Franklin County (Illinois) Joint Emergency Telephone System Board recently recognized the impact and response PowerPhone’s EMD training had on the county’s three PSAPs.
    by Greg at May 26th, 2010 at 05:05 pm
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    PowerPhone EMD training profiled in Illinois
    PowerPhone’s Emergency Medical Dispatch (EMD) training is helping Franklin County E9-1-1 in Illinois achieve its goal of more consistent call handling.
    by Greg at May 6th, 2010 at 12:05 pm
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    The Telecommunicator – Police Officer Relationship
    Congratulations to all of our PowerPhone students and all Telecommunicators across our country as we celebrate National Telecommunicators Week.
    by George Deuchar at April 14th, 2010 at 02:04 pm
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    Just the facts Ma’am
    Over the years, PowerPhone has accumulated an incredible collection of actual 9-1-1 calls. Gathered from clients around the world, these calls form the basis for much of the role play scenarios we do in our classes and allow us to practice in the classroom what call takers and dispatchers may encounter on the job. Some of these calls are horrific and difficult to listen...
    by Chris at April 14th, 2010 at 07:04 am
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    Media profiles PowerPhone domestic violence training
    PowerPhone CEO Chris Salafia and Instructor George Kurzenknabe discussed the need for domestic violence training for 9-1-1 operators at a recent class in Connecticut.
    by Greg at April 13th, 2010 at 10:04 am
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