GASTON COUNTY, NC — Emergency medical service comes with an assumed standard. People who need an ambulance tend to expect it should only be a quick 911 call and a few minutes away.

WOOD COUNTY, WI — Wood County Dispatcher Cindy Agacki doesn’t think she’s anyone special.

Sunday, April 8, 2012 – Saturday, April 14, 2012 As sure as winter gives way to spring, National Public Safety Telecommunicators Week is here again.

REDWOOD FALLS, MN — “Last year, our dispatchers handled 4,287 911 calls,” said Redwood County Sheriff Randy Hanson last week.

YORKVILLE, IL — For 10 years Heather Pierce was the steady voice on the other end of a 911 call.

GENESEE COUNTY, MI — The county emergency dispatch center will continue sending what appears to be the closest ambulance to calls for help once the county 911 system undergoes radical changes this summer.

HEMLOCK, MI — A Sunday morning men’s basketball league game at Hemlock Middle School took a near fatal turn when Joe McQueen fell to the ground, not breathing and unresponsive.