Archive for the ‘Calls’

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    911 calls reveal new details in attempted abduction
    Tucson, Arizona police turned the city upside down looking for a kidnapped 5th grader thanks to witnesses who called 9-1-1 to report the abduction.
    by Greg at March 9th, 2010 at 04:03 pm
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    Murdered Teacher’s 911 Call
    Investigators have released tapes of frantic 911 calls made before and after a special education teacher from Tacoma, Washington was shot outside an elementary school last week.
    by Greg at March 5th, 2010 at 09:03 am
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    911 Dispatcher Saves His Son
    During his February 4th shift, Chris Scott, a Thurston County, Washington 911 dispatcher received the call he had always dreaded- a woman asking for help to save her choking child.  Only this call was even more surreal- it was his wife reaching out for help!  Their son Jacob was choking on a piece of plastic, had stopped breathing, and was unconscious.  Utilizing...
    by Sarah at February 16th, 2010 at 08:02 am
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    PowerPhone Training Doesn’t Cost… It Pays!
    We received this note of thanks from Danielle, a recent graduate of our Suicide Intervention training held in Novi, MI… “… I just wanted to let you know the tactics I learned in my 911 training class paid off. I had a man call in who didn’t want to live anymore. He wouldn’t tell us where he was but I was able to get him to talk about things...
    by Sarah at January 29th, 2010 at 08:01 am
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    Dispatcher Helps Revive Child
    PowerPhone training classes, teach dispatcher’s how to handle tough calls such as these. A fire-rescue dispatcher helped an Orlando family avert a Christmas Day tragedy when he provided them with life-saving directions to revive a toddler pulled from a swimming pool.
    by Sarah at January 7th, 2010 at 09:01 am
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    Man Saved Thanks to Dispatcher and Technology
    Learn how to handle calls such as these by taking a PowerPhone Dispatcher Training Course! A text message and a calm dispatcher helped the Fort Bend County, Texas, Sheriff’s Office deputies locate a 28-year-old man who was kidnapped at gunpoint and forced inside the trunk of his car.     Click below to watch story
    by Sarah at January 5th, 2010 at 09:01 am
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    PowerPhone Launches PLER Course
    Hartford, Connecticut became the first U.S. city to host PowerPhone’s latest course offering, The Dispatcher’s Role in Protecting Law Enforcement Responders™. The training, conducted October 5, was attended by thirty-five 911 dispatchers and call takers, representing more than a dozen municipalities across Massachusetts and Connecticut. Chris Salafia, PowerPhone...
    by Sarah at December 26th, 2009 at 03:12 pm
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