WESTMORELAND COUNTY, PA — A Westmoreland County 911 dispatcher is in hot water for allegedly not following proper procedure on a call involving a relative.

MONTGOMERY, AL — In response to growing technological changes and the dwindling use of traditional landline phone service, the Alabama legislature today took steps to ensure the continued viability of the 9-1-1 emergency calling service born more than 40 years ago in Haleyville.

MANSFIELD, OH — The City of Mansfield will pay a $4,000 settlement to a Cleveland legal secretary after the law firm she works for was refused 9-1-1 tapes.

TRENTON, NJ — The New Jersey Supreme Court says a state statute does provide immunity to 911 operators and their public-entity employers for negligence in delivering 911 services, including the mishandling of emergency calls.

LANSING, MI — People who make false calls to Michigan emergency response centers could face felony charges under legislation unveiled today by Rep. Kurt Heise to help combat a disturbing national trend known as “swatting.”

TALLAHASSEE, FL — When someone is having a heart attack, medical privacy laws forbid 911 dispatchers in Florida from summoning the owner of a nearby portable defibrillator to help the victim.

TORONTO, ON, CANADA — An emergency dispatcher who took a 911 call about a dying man in the lobby of a downtown apartment building told an inquest Monday he should have followed emergency protocol more carefully.