CHARLESTON, WV — Car accidents kept emergency crews and dispatchers busy Monday afternoon during the area’s first substantial snowfall of the year.

WATERLOO, ON, CANADA — Politicians say rescue delays at a fatal helicopter crash show the need to streamline the emergency dispatch service.

FLORENCE, AZ — The Pinal County Sheriff’s Office Public Safety Communications Division was recently certified by the National Center for Missing and Exploited Children as a member of the NCMEC network.

WEBSTER, TX — Two reindeer hit the ground running in Webster, Texas after a trailer hauling them came loose, popped open and the animals jumped out. Webster police received several phone calls Wednesday at 8 a.m. about the runaway reindeer, which are part of a petting zoo, dashing near Interstate 45.

TONAWANDA, NY — A phone call to 911 can bring you help within minutes. A text message to 911, however, might never bring help at all.

NEW YORK, NY — Did you get one or more text messages from the Office of Emergency Management or the Federal Emergency Management Agency (FEMA) today?

BRYSON CITY, NC — Bryson City Fire Department failed its state mandated insurance inspection last week for failing to respond to false alarms.