Archive for the ‘Profiles’

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    Same, Yet Different
    Chris Salafia, CEO (back left) and John Brunelli, Senior EMD Trainer (center front) with PowerPhone certified EMD students from Singapore Civil Defence Academy This week, John Brunelli, a Senior Trainer with PowerPhone, gives his insight into the differences and similarities of the International Emergency Communications community.  A retired Firefighter/Paramedic with...
    by bruno911 at February 9th, 2010 at 08:02 am
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    Close to Home
    Mike Dougherty pictured with his wife, Amy and his two boys, Keagan, 11, and Brenden, 8. For the last 25 years, 18 of which I personally have been witness to, PowerPhone has championed a few basic tenets for effective emergency dispatch. Essentially that a properly trained and equipped (protocols!) emergency dispatcher can: Render aid prior to the arrival of responders Properly...
    by CMS at February 5th, 2010 at 08:02 am
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    PowerPhone Honors Ohio Dispatcher
    Dispatcher Alexia Feasel (center) was honored for saving the life of Angela Gibson (left). PowerPhone's Dispatcher Recognition Award was presented by EMD instructor Scot Sorensen. Through her Emergency Medical Dispatch training, Alexia Feasel, a Tiffin, Ohio dispatcher, guided a 911 caller through the Heimlich maneuver, and saved a life.  Congratulations goes out...
    by Sarah at January 29th, 2010 at 10:01 am
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    My Daddy is hurting my Mommy
    In this month’s feature Training Tactics post, PowerPhone CEO Chris Salafia discusses some important tips for managing emergency calls from children. My Daddy is hurting my Mommy! That was the title of an article that PowerPhone founder Phil Salafia wrote in 9-1-1 Magazine in October of 1998 and eleven years later were the exact same words spoken by a scared and...
    by Sarah at January 22nd, 2010 at 09:01 am
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    PowerPhone Gives Back to the Military
    PowerPhone, a leading provider of 911 dispatcher training, participated in a different kind of Adopt-a-Family program this year.  Operation Embracing Lonely Families (Operation E.L.F.) was created 6 years ago by Connecticut Governor M. Jodi Rell, to assist families who are suffering from extreme financial hardship as a result of their service member’s call to active...
    by Sarah at January 21st, 2010 at 08:01 am
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    Dispatchers: Life Blood of the Police Department
    With five computer screens to monitor — four of them on her desk  and four radio systems blaring —  Brookings, CA Emergency Services Dispatcher Debbie Fries monitors emergency systems for the Brookings area, waiting for the next call for help.
    by Sarah at January 8th, 2010 at 12:01 pm
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    Pennsylvania Dispatchers Honored
    Read about PowerPhone’s most recent dispatch honoree. A group of 911 dispatchers in York County, PA were honored Wednesday. County commissioners commended six dispatchers for their role in three calls.  One worker helped deliver a baby and another saved a woman from a domestic violence situation. The other four helped trace a hang-up call that turned out to be a...
    by Sarah at December 2nd, 2009 at 02:12 pm
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