Archive for the ‘Profiles’

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    Berks County Heroes: 911 Dispatch
    Maida Orama, a Berks County (Pennsylvania) Dispatcher and PowerPhone graduate, is being honored by the American Red Cross for her help in answering one call in particular.
    by Greg at May 20th, 2010 at 07:05 am
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    911 dispatcher tells her story of domestic abuse
    Debra Laberdie, a shift leader with Livingston County 911 Central Dispatch in Howell, Michigan, has shared her story of growing up with domestic abuse in article she wrote for this month’s Public Safety Communications magazine.
    by Greg at March 23rd, 2010 at 01:03 pm
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    Same, Yet Different
    Chris Salafia, CEO (back left) and John Brunelli, Senior EMD Trainer (center front) with PowerPhone certified EMD students from Singapore Civil Defence Academy This week, John Brunelli, a Senior Trainer with PowerPhone, gives his insight into the differences and similarities of the International Emergency Communications community.  A retired Firefighter/Paramedic with...
    by bruno911 at February 9th, 2010 at 08:02 am
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    Close to Home
    Mike Dougherty pictured with his wife, Amy and his two boys, Keagan, 11, and Brenden, 8. For the last 25 years, 18 of which I personally have been witness to, PowerPhone has championed a few basic tenets for effective emergency dispatch. Essentially that a properly trained and equipped (protocols!) emergency dispatcher can: Render aid prior to the arrival of responders Properly...
    by Chris at February 5th, 2010 at 08:02 am
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    PowerPhone Honors Ohio Dispatcher
    Dispatcher Alexia Feasel (center) was honored for saving the life of Angela Gibson (left). PowerPhone's Dispatcher Recognition Award was presented by EMD instructor Scot Sorensen. Through her Emergency Medical Dispatch training, Alexia Feasel, a Tiffin, Ohio dispatcher, guided a 911 caller through the Heimlich maneuver, and saved a life.  Congratulations goes out...
    by Sarah at January 29th, 2010 at 10:01 am
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    My Daddy is hurting my Mommy
    In this month’s feature Training Tactics post, PowerPhone CEO Chris Salafia discusses some important tips for managing emergency calls from children. My Daddy is hurting my Mommy! That was the title of an article that PowerPhone founder Phil Salafia wrote in 9-1-1 Magazine in October of 1998 and eleven years later were the exact same words spoken by a scared and...
    by Sarah at January 22nd, 2010 at 09:01 am
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    PowerPhone Gives Back to the Military
    PowerPhone, a leading provider of 911 dispatcher training, participated in a different kind of Adopt-a-Family program this year.  Operation Embracing Lonely Families (Operation E.L.F.) was created 6 years ago by Connecticut Governor M. Jodi Rell, to assist families who are suffering from extreme financial hardship as a result of their service member’s call to active...
    by Sarah at January 21st, 2010 at 08:01 am
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