Archive for the ‘Profiles’

  • Dispatchers: Life Blood of the Police Department
    With five computer screens to monitor — four of them on her desk  and four radio systems blaring —  Brookings, CA Emergency Services Dispatcher Debbie Fries monitors emergency systems for the Brookings area, waiting for the next call for help.
    by Sarah at January 8th, 2010 at 12:01 pm
  • Pennsylvania Dispatchers Honored
    Read about PowerPhone’s most recent dispatch honoree. A group of 911 dispatchers in York County, PA were honored Wednesday. County commissioners commended six dispatchers for their role in three calls.  One worker helped deliver a baby and another saved a woman from a domestic violence situation. The other four helped trace a hang-up call that turned out to be a...
    by Sarah at December 2nd, 2009 at 02:12 pm
  • Orlando dispatchers handle crisis smoothly
    When Orlando police responded to the downtown shooting last Friday, they were getting their information from 911 dispatchers hard at work on the other side of town. Laura Rivera, pictured, took the first call to report a shooting at the Reynolds, Smith and Hills office in the Gateway Center.
    by Sarah at November 12th, 2009 at 08:11 am
  • Big Crowds for 911 Career night in Eugene, OR
    Eugene (KMTR) – Call it a sign of the times. It was standing room only at a 911 emergency dispatcher career night in Eugene, Oregon.
    by Sarah at November 5th, 2009 at 12:11 pm
  • NORCOM 911 Dispatcher Honored
    Canby resident Rick Wright received two awards this month recognizing his work as a dispatcher at the NORCOM 911 center in Woodburn. The 43-year-old Wright was named Telecommunicator of the Year and was one of three NORCOM dispatchers honored for their work during the Dec. 12, 2008, Woodburn bank bombing.
    by Sarah at November 3rd, 2009 at 09:11 am
  • Amador County, CA Dispatchers are recognized for excellence
    They never know what to expect when they pick up the phone. Sometimes it’s a desperate, wailing voice. Sometimes it’s an individual venting rage or frustration. Sometimes its a confused person lost in a haze of dementia. And sometimes it’s a frantic jumble of static-laden words that could mark the difference between life and death.
    by Sarah at October 23rd, 2009 at 07:10 am
  • Four-year-old Kearneysville, WV girl saves mom with 9-1-1 call
    The staff of the Jefferson County Emergency Communications 911 Center recognized a local 4-year-old girl Wednesday night who was able to call 911 from her mother’s cell phone after her mother suffered a severe asthma attack in September.
    by Sarah at October 22nd, 2009 at 08:10 am