PITTSBURGH, PA — Pittsburgh police say a 911 call made by an online gamer brought officers to a violent home invasion in which a man was pistol-whipped and cash was taken by two robbers.

GLENDALE, CA — With the switch of a color-coded light, Glendale firefighters will now get a jump start on emergency calls before leaving the station.

WASHINGTON, D.C. — Public Safety Answering Points (PSAPs) around the country received encouraging news on December 1, as a bipartisan group of Representatives in the House passed an amendment aimed at improving the capabilities of the nation’s 9-1-1 centers. Previously introduced as H.R. 2629, the Next Generation 9-1-1 Advancement Act, the amendment, introduced...

OWENSBORO, KY — Emergency responders say it can be hard to find the exact location of a 911 caller when they’re in an apartment. Owensboro 911 officials recognize that problem, and are fixing it.

CHARLOTTETOWN, PE, CANADA — Charlottetown Police are adding GPS units to their vehicles that will not only allow them to help find their way, but also help dispatchers know where they are.

WASHINGTON, D.C. — A cellphone service that is supposed to grant priority to emergency government and public safety calls failed during the August earthquake that rocked the East Coast, a Homeland Security Department Official said Monday.

BREVARD COUNTY, FL — When the Mother’s Day wildfires raged across Brevard County three years ago, fire officials called on Orange County for a mobile command vehicle to head operations for the Cocoa front.