NORTH AUGUSTA, SC — Public Safety dispatchers say they soon will be able to help residents with the Smart911 program.

WILTON, CT — After two major storms left many residents without electricity or water for more than a week in some cases, the town of Wilton is now getting serious about streamlining its emergency response communication to residents via social media and radio broadcasting.

WASHINGTON, D.C. — Public Safety Answering Points (PSAPs) around the country received encouraging news on December 1, as a bipartisan group of Representatives in the House passed an amendment aimed at improving the capabilities of the nation’s 9-1-1 centers. Previously introduced as H.R. 2629, the Next Generation 9-1-1 Advancement Act, the amendment, introduced...

OWENSBORO, KY — Emergency responders say it can be hard to find the exact location of a 911 caller when they’re in an apartment. Owensboro 911 officials recognize that problem, and are fixing it.

BREVARD COUNTY, FL — When the Mother’s Day wildfires raged across Brevard County three years ago, fire officials called on Orange County for a mobile command vehicle to head operations for the Cocoa front.

POST FALLS, ID — Crime fighting has gone high-tech and mobile in Post Falls. Citizens can now report criminal activity via text messages and email.

GEM COUNTY, ID — Known as the Valley of Plenty, Gem County has a rich history, friendly people and abundant opportunities that give a new meaning to “plenty.” Located less than 30 miles northwest of Boise, Gem County has remained a quiet and safe oasis with a population of over 16,000. Keeping Gem County and the City of Emmett, the county seat, safe is the...