Archive for the ‘Trends’

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    Should 9-1-1 Calls Be Released?
    Several states are now debating whether 9-1-1 calls should be treated as public records that can be released to the media.
    by Greg at March 3rd, 2010 at 11:03 am
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    Celebrating American Heart Month
    Heart attacks are one of the leading causes of death for men and women in the United States, with about 1 million occurring per year. 
    by Sarah at February 22nd, 2010 at 08:02 am
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    My Daddy is hurting my Mommy
    In this month’s feature Training Tactics post, PowerPhone CEO Chris Salafia discusses some important tips for managing emergency calls from children. My Daddy is hurting my Mommy! That was the title of an article that PowerPhone founder Phil Salafia wrote in 9-1-1 Magazine in October of 1998 and eleven years later were the exact same words spoken by a scared and...
    by Sarah at January 22nd, 2010 at 09:01 am
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    Disasters and Social Networking
    Once again a major disaster has highlighted the growing use of social networking sites as the primary means of communicating in the aftermath of a crisis. Following the collapse of traditional channels of communication in Haiti, services like Twitter and Ushahidi have become the main source of contact and visual maps detailing aid and damage. Just as during the initial...
    by Jerry at January 16th, 2010 at 05:01 pm
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    Kentucky 911 Twitter Account Surfaces
    MetroSafe officials in Louisville say they are taking action after a news report uncovered a 911 operator’s Twitter account, called “funny911calls.”  It appears the employee, identified by MetroSafe as Meghan Atwood, was using the Twitter account while taking 911 calls, and posting call information and criticism of 911 callers online.       Watch...
    by Sarah at January 12th, 2010 at 02:01 pm
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    Mom Tweets About Son’s Death
    Follow PowerPhone on Twitter! Amid tweets about the weather and her pets, blogger Shellie Ross shocked many of her 5,000 followers with a message on Twitter they weren’t expecting to read.  Ross’ public announcement of her son’s death prompted both sympathy and anger from fellow bloggers, many of whom were so taken aback by the shocking announcement...
    by Sarah at December 30th, 2009 at 09:12 am
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    Boyfriend Watches Attempted Suicide Via Webcam
    PowerPhone offers training programs to help dispatchers handle suicide calls. A man frantically called his girlfriend’s home as he watched her on his webcam hang herself, sending the woman’s father racing downstairs to cut her down. Mohamed Hossain received a phone call about 9 a.m. Tuesday from his daughter’s boyfriend who told him that the 21-year-old...
    by Sarah at December 28th, 2009 at 09:12 am
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