JONESBORO, AR — The City of Jonesboro changed up the way calls are answered through its Emergency 911 police dispatch. Two new operators will soon handle most of the calls, cutting down the time radio dispatchers spend on the line. The changes are making other police departments take notice.

LYNCHBURG, VA — Over the past two weeks, Lynchburg 911 dispatchers have begun handling emergency calls in a much different way.

NEW YORK, NY — The city’s 911 operators are now able to give callers details about emergency events, reversing what the Sept. 11 Commission determined were flaws in a system that a decade ago denied people inside the burning World Trade Center potentially lifesaving information, officials said Thursday.

MARIETTA, OK — By the end of this year state law requires all Oklahoma counties to have enhanced 911 services in place to better protect residents, but some local law enforcement say this new system will do more harm than good.

TERRE HAUTE, IN — Shrinking 911 funds is causing concern for Indiana public safety officials.

ITHACA, NY — The most common reason for calling an ambulance in Tompkins County is injuries due to falling, and a series of programs supported by a $110,000 grant is designed to combat that statistic.

BLUFFTON, SC — As part of the BIS Neighborhood Action Plan, the town of Bluffton implemented Phase I of the E-911 Address Posting Project in the Buck Island area on Nov. 16-18. Accurate addressing is a must for E-911 emergency services. This project will improve the safety of the residents by improving response time for emergencies including fire, medical and law...