JACKSONVILLE, AL — In the aftermath of the April tornado that ravaged Calhoun County, operators with the county’s 911 Board set up shop at emergency centers in Ohatchee and Williams.

PORTLAND, OR — Beginning next year, emergency calls for help from people suffering from mental illness in Multnomah County may not automatically bring a police officer to the door. The new process is expected to work like this: 9-1-1 dispatchers would do a quick screen to make sure the caller isn’t an immediate threat to themselves or others, and then transfer...

KINGSTON, NY — Ulster County lawmakers voted on Tuesday night to hold a public hearing on a local law that would establish a registry for domestic animal abusers.

Arizona, Illinois, Oregon and Rhode Island diverted 9-1-1 fees to their state’s general fund in 2011, according to a new report from the FCC. Virginia and West Virginia used diverted fees for other public safety-related purposes. South Dakota did not provide expenditure information for the report.

WEST MIDLANDS, U.K. — West Midlands Police, together with other police forces in the region, is launching a new, non-emergency contact number for the public today.

WOODSTOCK, ON, CANADA — It’s a phone call no one wants to take.

NORWALK, CT — With over 70 percent of 911 calls now being placed by wireless callers — and no reliable way to pin a mobile phone number to a specific location — it is difficult to see how next-generation mobile services can be life-saving. But they can, and here’s how.