Significant changes are underway at Allegheny County 911 in Pennsylvania, following the shooting deaths of three Pittsburgh police officers on April 4th.

New York’s governors and legislators have diverted the lion’s share of 9-1-1 surchage funds to the operations of state agencies.

If you call 911 in Vallejo, California and hang up before police find out what’s wrong, you may pay as price for wasting their time.

An editorial from Urgent Communications calls for a stop to state and local governments raiding funds collected for emergency communications systems.

Even emergency dispatchers are not immune from telemarketers’ calls. Amid a flurry of calls to the Warren County (Ohio) 911 center about a man committing suicide June 24 in front of a tanker truck on Interstate 71, one call stood out.

In a decision that could have sweeping impact on employers across the nation, the Supreme Court ruled that white and Hispanic firefighters in New Haven, Conn., were unfairly denied promotions because of their race, reversing a decision that Supreme Court nominee Sonia Sotomayor endorsed as an appeals court judge.

Hundreds of telecommunication employees throughout the United States who were visiting a booth sponsored by a local foundation learned about how a Southwest Florida mother of two young boys was kidnapped, raped and murdered and how her story will help change the industry.   In-between speaking to hundreds at the National Emergency Number Association Emergency Help conference...