COLUMBIA COUNTY, OR — The Columbia County Sheriff’s Office has changed how it prioritizes calls received from 9-1-1, deciding to forgo immediate deputy response to most incoming dispatches in favor of placing more emphasis on follow-up investigations.

CHARLOTTE, NC — Another Halloween display triggered an emergency response – this time it was a “man” hanging by his hands from the rain gutter of a South Charlotte home.

Dispatch systems in the Middle East are set to become a whole lot smarter thanks to a game-changing new software package. Developed by Russia-based Elcomplus and distributed across the Middle East region by the leading communications distributor, Minerva, SmartPTT forms the futuristic beating heart of an automated dispatching system, harnessing the considerable benefits...

Federal regulators are moving forward on plans to incorporate new technologies into emergency systems, such as using texting and sending mobile photos and videos to police and rescue agencies to increase responsiveness.

CALGARY, AB CANADA — Following a suspected drunk driver who was weaving all over the highway near Okotoks, retired Mountie Rob Laird grabbed his cellphone and dialed 911.

GREENSBORO, NC — Usually people call 911, not the other way around.

KELOWNA, BC CANADA — Moving the region’s fire dispatch services to Kelowna is a grave mistake, according to the local president of the International Association of Firefighters.