During his February 4th shift, Chris Scott, a Thurston County, Washington 911 dispatcher received the call he had always dreaded- a woman asking for help to save her choking child.  Only this call was even more surreal- it was his wife reaching out for help!  Their son Jacob was choking on a piece of plastic, had stopped breathing, and was unconscious.  Utilizing...

Dispatcher Alexia Feasel (center) was honored for saving the life of Angela Gibson (left). PowerPhone's Dispatcher Recognition Award was presented by EMD instructor Scot Sorensen. Through her Emergency Medical Dispatch training, Alexia Feasel, a Tiffin, Ohio dispatcher, guided a 911 caller through the Heimlich maneuver, and saved a life.  Congratulations goes out...

Read about PowerPhone’s most recent dispatch honoree. A group of 911 dispatchers in York County, PA were honored Wednesday. County commissioners commended six dispatchers for their role in three calls.  One worker helped deliver a baby and another saved a woman from a domestic violence situation. The other four helped trace a hang-up call that turned out to be a...

John Brunelli recognizes Southgate Dispatcher Trina Lengyel for her role in a life-saving 9-1-1 call PowerPhone recognizes Michigan dispatcher for her professionalism in a crisis (Madison, CT September 23, 2009) — PowerPhone, Inc., a leading provider of 9-1-1 training and technology, recognized the efforts of Dispatcher Trina Lengyel, a six-year Southgate, Michigan dispatch...